• "With Ultimate Kiosks' Hearing Screening Solutions, we have seen a great rise in interest and booked appointments in our clinics."
    Mark Rodgers, Hear Now Niagara

The Hearing Health Awareness Program

– An Introduction for Family Physicians

 The Hearing Health Awareness Program (HHAP) represents a collaboration among health care professionals and organizations concerned about the rise of untreated hearing health problems among a wide cross section of the public. There are several reasons for this trend including lack of knowledge and access, the stigma associated when hearing loss is equated to “growing old” as well as the manner in which various providers have historically addressed the issue.

Hearing is one of the key senses we all rely upon to communicate effectively and live well. It tends to decline with age (typically like one’s sight), noise exposure (endangering employees in certain workplaces and a growing number of younger people), several conditions (diabetes, obesity, cardiovascular issues to mention only a few) as well as a result of taking many commonplace medicines.  

In fact, those with untreated hearing loss represent the largest cohort of people in Canada and the United States with a chronic condition - estimates range as high as 70 million plus.  Many of those are individuals 40 and over who have mild or moderate losses.

We usually track our vision, weight and blood pressure. Why not our hearing profile? Ignoring one’s condition can lead to safety and medical problems as well as social isolation – a factor responsible for significant compromises in lifestyle if not worse.
The family physician is generally recognized as the critical gatekeeper for identifying this condition yet usually lacks the interpreted hearing test required to fulfill that role effectively with his or her patients. The program therefore aims to engage doctors in developing a comprehensive hearing health program that addresses their patients’ needs - particularly those thousands who are currently undetected or treated – that is easy to administer as well as rewarding for all participants. It is designed to provide the technology and guidance required to offer hearing health care services as part of conventional clinic practice enabling physicians to recommend preventative and rehabilitative strategies for their patients to follow. 

A touch screen kiosk, usually situated in the waiting room, employs a hearing triage approach to determine cases where treatment may be effective and cases where referral for hearing aid evaluation is appropriate. A baseline is also established for review with each patient. The interpreted test provided by the kiosk when combined with an inspection of the ear and a short history is usually a billable procedure.

The program provides an end-to-end solution by including other professionals involved in delivering hearing health, who receive referrals for further work up when a patient’s condition warrants. Family physicians which express interest in joining the program are qualified as to their location, staffing and patient profile, then partnered with a competent audiologist or hearing instrument specialist in a typical referral relationship. Following this pairing, Ultimate Kiosk orients both parties and installs one of its hearing screening kiosks in a convenient location close to the reception desk. Patients are then encouraged to test themselves and discuss the findings with their family physicians, who receive the report. Where losses warranting a more complete assessment occur, patients are referred to the partner for follow-up.

One key feature of the system is its ability to classify results by both level and pattern of the audiograms, much like an experienced practitioner would do. There is no charge to the family physician for the kiosk and the orientation/knowhow provided with it. The program is paid for by the hearing health partners who enjoy the referral relationship with the participating physician(s).
Coaching combined with a frequent call program as well as effective monitoring and reporting results in virtuous circle of benefits – a platform for enabling the public to learn about their hearing function, providing advertising and a steady flow of qualified leads for the partner resulting in more patients and hearing instrument sales as well as new sources of recurring revenues for the physician and program sponsor. 

Participation in the program and the benefits it provides is voluntary. It is delivered in Canada by IDS Canada and Ultimate Kiosk Inc., funded by members of the hearing instrument community and supported by Siemens Hearing Canada.



For further information please complete this form and give it to a representative or
Alternatively fax it to 905-468-9484

<< Go Back

Powered by Ultimate Kiosk in collaboration with IDS Canada, family physicians, Siemens Hearing Canada and their partner dispensers

14 Day Free Trial

Reaching 1000's of people by Partnering with Songs For Sound !!! ‪#‎HEARtheMUSIC‬


Software as a Service


Articles & Information

Diabetes and Hearing Loss

Dec 20th, 2016

Heart disease, stroke, diabetes, and hearing loss are health risks each of us face. As we are all aware, those risks increase with every year we manage to stay alive. Now, and perhaps not surprisingly, research is finding that some of those risks are related. In particular, a large cohort study published this month makes it clear that some hearing losses may stem from development of diabetes in young and middle aged adults.

Why Isn't There A Warby Parker For Hearing Aids?

Nov 10th, 2016

A billion people have diminished lives due to the cost and stigma of in-ear devices. The solution? Bring prices down and style up. Glasses are cool, hearing aids are not. Eyeglass frames in countless varieties are popular fashion statements. Beige earplugs aren't a fashion statement people want to make, and...

Songs For Sound #HEARtheMUSIC Project

Jun 29th, 2016

The #HEARtheMUSIC Project kicks off a year-long 200+ event tour in Battle Creek to drive awareness, access and action around hearing loss, the third most common health condition after arthritis BATTLE CREEK, Mich., June 29, 2016 — Songs for Sound, a Nashville-based charity providing education and support for the 360 million people in the United States suffering from hearing loss, launches the #HEARtheMUSIC Project with free hearing screenings and more at the Battle Creek Field of Flight Air S

Hearing Aid Prices Under Pressure From Consumer Electronics

Apr 29th, 2016

PHOENIX - At the audiology Now! convention here last week, visitors stood next to blowing electrics fans to experience how a new hearing aid could screen out wind noise. They donned goggles to attend a virtual relity dinner party to learn how new technology made it easier to hear conversations around them.

Enable the Tribe and Speed the Journey Amid Turbulent Change

Sep 30th, 2015

I'm writing this article as an outlier in the hearing instrument industry - someone who has been involved with the development of better hearing testing and assessment technologies for years, but not directly with hands-on dispensing.