• "With Ultimate Kiosks' Hearing Screening Solutions, we have seen a great rise in interest and booked appointments in our clinics."
    Mark Rodgers, Hear Now Niagara

Hearing Health Awareness Program (HHAP)

An Introduction

 The Hearing Health Awareness Program (HHAP) represents a collaboration among health care professionals and organizations concerned about the rise of untreated hearing health problems among a wide cross section of the public. There are several reasons for this trend including lack of consumer knowledge and access, the stigma associated when hearing loss is equated to “growing old” as well as the manner in which various providers have historically addressed the issue. 


A touch screen kiosk, usually situated in the waiting room (family physician office), near the prescription desk (pharmacy) or within sight of the receptionist (optical store) is central to the program. Patients or customers are thereby equipped to test themselves and receive information about their results and calls to action about the next steps warranted. The hearing triage approach driven by the best in class software indicates cases where treatment may be effective as well as cases where referral for hearing aid evaluation is appropriate. A baseline is also established for review with each patient and retention for further reference.  

The interpreted test provided by the kiosk when combined with an inspection of the ear and a short history is usually a billable procedure for physicians. Alternative revenue models are used for pharmacy and optical locations.

Each location is paired with a hearing health professional who serves as the exclusive referral source. Coaching combined with a frequent call program as well as effective monitoring and reporting results in virtuous circle of benefits– a platform for enabling the public to learn about their hearing function, providing advertising and a steady flow of qualified leads for the partner, resulting in more patients and hearing instrument sales as well as new sources of recurrent revenues for the location and Ultimate Kiosk. 
 
HHAP has been referred to as “the most important innovation in hearing health in the last 20 years”. The program is now fully prototyped and expanding. To learn more please click on a related link:



 







To view some HHAP resources please click here

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